About 24Casino
Company Mission
Novatrix SRL is incorporated and registered as a corporate entity operating within the international digital gaming services sector. The organization is registered at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, 30703 Costa Rica, and is authorized to conduct its operations under licence ALSI-202508056-FI2 issued by the Government of the Autonomous Island of Anjouan.
The primary mission of Novatrix SRL is defined by a commitment to the provision of regulated, secure, and transparent digital gaming services to eligible participants across permitted international markets. All operational activities are conducted in strict accordance with applicable legislative requirements and the conditions stipulated within the organization's gaming license.
The organization is dedicated to maintaining the highest standards of consumer protection, responsible gaming practices, and financial integrity. Services rendered by Novatrix SRL are designed to ensure that all interactions between the platform and its registered users are governed by clearly defined terms, equitable conditions, and verifiable procedural fairness.
It is the stated objective of Novatrix SRL to continuously develop and refine its service offerings in a manner that is consistent with evolving regulatory standards, thereby ensuring sustained compliance across all jurisdictions in which its services are made available.
Our Principles
The operational framework of Novatrix SRL is founded upon a set of core corporate principles that govern all aspects of organizational conduct. These principles are applied uniformly across all business units, subsidiaries, and affiliated platforms operating under the corporate structure of Novatrix SRL
Regulatory Compliance: All activities undertaken by Novatrix SRL are performed in full conformity with the licensing conditions issued by the Government of the Autonomous Island of Anjouan, as well as any supplementary regulatory obligations applicable within specific operational territories. Compliance procedures are subject to regular internal review. Anti-money laundering protocols and know-your-customer verification processes are implemented and maintained in accordance with internationally recognized standards.
Operational Integrity: The conduct of all business operations is governed by principles of transparency, accountability, and ethical responsibility. Measures are established and enforced to prevent fraudulent activity, protect user data, and ensure the equitable treatment of all registered participants. Dispute resolution mechanisms are maintained and made accessible to users in accordance with the procedural guidelines set forth in the applicable terms and conditions.
Technological Infrastructure: The digital platforms operated by Novatrix SRL are supported by robust and continuously maintained technological systems. Data security is ensured through the application of industry-standard encryption technologies and cybersecurity protocols. The technological infrastructure is subject to periodic assessment to ensure sustained reliability, security, and compliance with applicable technical standards.